Terms & Conditions

1. Information We Collect

We collect personal information that you provide when you create an account, make a booking, communicate with us, or otherwise interact with our services. The information we collect includes:

• Personal Information: Name, email address, phone number, date of birth, gender, and profile picture.
• Booking Information: Payment details, booking history, accommodation preferences, and travel details.
• Usage Data: Information about how you access and use our Site, such as your IP address, browser type, device information, and browsing history.
• Communication Data: Any messages or communications you send to us via email, contact forms, or customer service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services, including facilitating bookings and managing user accounts.
• To process payments, verify identities, and prevent fraud.
• To communicate with you regarding your account, bookings, inquiries, and other customer support needs.
• To personalize your experience on our Site by offering recommendations and special offers.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with the following parties:

• Service Providers: Third-party vendors who assist in providing services such as payment processing, customer support, marketing, and analytics.
• Hosts: Property hosts may have access to certain information about you, such as your name and booking details, to facilitate your stay.
• Legal Authorities: If required by law or in response to legal processes, we may share your information with government authorities or to protect our rights, safety, and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account or request deletion of your information, we will retain the necessary data for legal or operational purposes.

5. Data Security

We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Access and Correction: You can access, update, or correct your personal information through your account settings.
• Deletion: You can request the deletion of your account or personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze Site traffic, and personalize content and ads. Cookies are small data files that are stored on your device when you visit our Site.

You can control cookies through your browser settings. For more information, please refer to our [Cookie Policy].

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.